Shipping & Service Policy

Last updated: 19 August 2026

LoopFix provides home maintenance and repair support services rather than physical products. As a result, there are no standard shipping or delivery charges for LoopFix memberships.

Membership Delivery

Your LoopFix membership is provided digitally.

Once your membership has been successfully purchased, you will receive confirmation by email and your membership will become available according to the terms of the plan you selected.

No physical product will be shipped as part of your membership unless specifically stated otherwise.

Booking a Service

If your membership includes access to maintenance or repair services, you can request support through the methods provided by LoopFix.

Once we receive your request, we will review the nature of the job and arrange the appropriate next steps.

Service appointments

Appointment availability can vary depending on:

• your location;
• the type of work required;
• availability of suitable professionals;
• the urgency of the request;
• access to your property.

We will make reasonable efforts to arrange services as quickly as possible, but specific appointment times cannot always be guaranteed.

Service Areas

LoopFix services are currently available only in selected areas.

Availability may depend on your location and the type of service required.

If we are unable to provide a particular service in your area, we will let you know.

Delays

While we aim to provide services within a reasonable timeframe, appointments may occasionally be delayed due to circumstances outside our reasonable control, including:

• extreme weather;
• emergencies;
• availability of qualified professionals;
• traffic or travel disruption;
• supply or equipment delays;
• circumstances affecting access to your property.

If your appointment needs to be changed, we will make reasonable efforts to contact you and arrange an alternative time.

Additional Charges

Your membership covers the services specifically included within your chosen plan.

If a requested job falls outside your membership or requires additional work or materials that are not included, we will explain any additional charges before proceeding where reasonably possible.

You will not be required to pay an additional charge for work that you have not agreed to, except where applicable law provides otherwise.

Materials and Parts

Where a repair requires parts, materials or specialist equipment that are not included within your membership, additional charges may apply.

Where possible, we will explain the requirement and any applicable cost before the additional work is carried out.

Access to Your Property

You are responsible for ensuring that reasonable and safe access to the property is available for any scheduled appointment.

If access cannot be provided, the appointment may need to be rearranged.

Contact Us

If you have questions about service availability, an upcoming appointment or your LoopFix membership, please contact us:

LoopFix
Email: kaviokas@yahoo.com

Business address: 100 Jenkins Ln, London, Barking IG11 7ZL

Phone: +44 7700046315