Cancellation policy
Subscription Cancellation Policy
Last updated: 19 August 2026
LoopFix memberships are recurring home maintenance plans designed to provide ongoing support for your home.
This policy explains how you can manage, change or cancel your LoopFix membership.
Subscriptions
When you purchase a LoopFix membership, you agree to recurring payments based on the plan and billing frequency you select at checkout.
Your membership will automatically renew at the end of each billing period unless you cancel it before the next renewal.
Your payment details are securely processed by our payment provider and your membership fee will be charged automatically according to your selected billing schedule.
Cancelling Your Membership
You can cancel your LoopFix membership at any time.
To request cancellation, contact us at:
Unless otherwise stated in your membership plan, cancellation will normally take effect at the end of your current paid billing period.
You will continue to have access to the benefits included with your membership until the end of that billing period.
Changing Your Membership
If you want to change your membership plan, please contact us before your next billing date.
Depending on the plan you are moving to, the change may take effect immediately or from the start of your next billing period.
Any change in price will be communicated before the new price is charged.
Refunds
Membership payments are generally non-refundable once the relevant billing period has started, except where you are entitled to a refund under applicable consumer law or where we agree otherwise.
If you believe you have been charged incorrectly, please contact us and we will investigate the payment.
For more information, please see our Cancellation & Refund Policy.
Services Already Requested
Cancelling your membership does not automatically cancel a maintenance service that has already been requested or arranged.
If you have an upcoming appointment and want to cancel or rearrange it, please contact us as soon as possible.
Additional terms may apply to services that have already been arranged.
Statutory Cancellation Rights
If you purchase your LoopFix membership online as a consumer, you may have a statutory 14-day cancellation right under UK consumer law.
If you ask us to begin providing services during this period, your cancellation rights may be affected and you may be required to pay for services supplied before cancellation where permitted by law.
Nothing in this policy affects your statutory consumer rights.
Contact Us
If you have any questions about cancelling or changing your LoopFix membership, please contact:
LoopFix
Email: kaviokas@yahoo.com
Address: 100 Jenkins Ln, London, Barking IG11 7ZL
Phone: +44 7700046315